Contact & Support

Get in Touch with Our Experts.

Whether you need a technical consultation, a product sample, or a full process audit, our team of application scientists is ready to assist you.

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Reach out via our digital portal for rapid response. Our customer support team ensures that technical inquiries are addressed within 24 hours.

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Direct Contact

Reach Our Team

Prefer to speak directly? Our technical team is available to take your call or respond to your email with expert guidance.

Registered Office

A 016 NINEX RMG RESIDENCY, Sector 37C,
Gurgaon, Haryana 122001

Phone & WhatsApp

0124-4368141

Mon–Sat, 9:00 AM – 6:00 PM IST

Email

abbioscience@hotmail.com

General inquiries & partnerships

abbioscience@hotmail.com

Application science & process support

Export & Global Business

abbioscience@hotmail.com

Distributor inquiries & international orders

AB Bioscience — Manufacturing & Registered Office

A 016 NINEX RMG RESIDENCY, Sector 37C, Gurgaon, Haryana 122001

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AB Bioscience application scientist in lab coat consulting with an industrial plant manager using a tablet to review enzyme trial data
Expert Guidance

Technical Consultation & Audits

Not sure which enzyme is right for you? Our experts can perform a detailed process audit of your plant to identify bottlenecks and recommend the most cost-effective biological solutions.

From raw material variability to fermentation inefficiency and discharge compliance, our application scientists combine laboratory precision with on-the-floor industrial understanding to deliver measurable improvements to your process.

Process Audit Protocol

On-site review of current enzyme usage, dosing parameters, operating temperature ranges, and pH profiles to map improvement opportunities.

Laboratory Trial Support

Bench-scale and pilot-scale enzyme trials with full analytical support and documented performance reports before scale-up.

ROI Documentation

Detailed cost-benefit analysis and yield improvement data to support your internal procurement decisions.

FAQ

Frequently Asked Questions

How quickly can I receive a product sample?
Approved sample requests within India are typically dispatched within 48–72 hours. International samples are subject to export documentation timelines and usually ship within 5–7 business days from approval.
Do you offer custom enzyme formulations?
Yes. Our R&D division specializes in tailoring enzyme activity ratios, thermostability profiles, pH optima, and physical presentation (liquid, granule, microencap) to match your exact process specifications. Contact our technical team to initiate a custom formulation brief.
What certifications do your products carry?
Our facility and products hold ISO 9001:2015, ISO 14001:2015, FSSAI, cGMP, DSIR (R&D recognition), and HALAL certifications. Country-specific regulatory documents such as CoA and MSDS are issued with every order.
Can your team visit our plant for an audit?
Absolutely. Our application scientists conduct on-site process audits for domestic clients at no cost for initial visits (subject to geographic feasibility). For international sites, we may coordinate with regional distributors or arrange a remote audit protocol first.
What is the minimum order quantity?
MOQs vary by product. Liquid enzyme products typically have a minimum of 25–50 kg per SKU for regular commercial orders. Granulated or specialty blends may have different minimums. Please contact us with your specific requirement and we will provide a formal quotation.
Do you supply to international distributors?
Yes. We actively seek qualified distribution partners in international markets. We provide technical training, marketing support, and regulatory assistance. Email abbioscience@hotmail.com to discuss a distribution partnership.

Start Your Journey

Ready to Optimize Your Process?

Speak directly with our application science teams and discover how AB Bioscience enzymes can reduce costs, improve yield, and meet your sustainability targets.

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